Job Description:

We are looking for a skilled and proactive Application Support Engineer with a minimum of 2-3 years of experience to join our IT application support team. The successful candidate will be responsible for the maintenance, troubleshooting, and issue resolution for business-critical applications in a 24/7 environment. This role requires someone who can effectively handle incident management, problem-solving, and continuous improvement efforts while ensuring seamless user experiences. The ideal candidate will have excellent technical and communication skills.

Key Responsibilities:

• Issue Analysis & Resolution: Research, diagnose, troubleshoot, and identify solutions to resolve application issues promptly.
• Application Maintenance: Ensure the smooth functioning of all applications by performing regular maintenance and updates.
• Incident Management: Manage and resolve incidents quickly, escalating when necessary, and ensuring proper tracking and documentation of each case.
• Documentation & Knowledge Management: Maintain thorough documentation for troubleshooting steps, known issues, and implemented solutions.
• Troubleshooting & Solution Identification: Identify the root cause of application issues and collaborate with teams to implement appropriate solutions.

Day-to-Day Duties & Tasks:

• Use ticketing tools to track, prioritize, and manage requests and issues.
• Respond to user-reported issues in a timely manner and provide updates on the progress.
• Coordinate with design and development teams to resolve complex application and system issues.
• Plan and execute configuration changes to ensure optimal quality assurance for all applications.
• Monitor application-related alerts and provide proactive support to prevent issues.
• Coordinate with QA and development teams to manage code migrations across environments.
• Provide progress updates to senior management regarding ongoing issues and resolutions.
• Recommend solutions to optimize business performance by presenting ideas for resolving existing challenges and improving system efficiency.
• Maintain positive relationships with team members, engineers, and customer support technicians to ensure collaborative issue resolution.

Qualifications:

• Minimum of 3-5 years of experience in application support or a similar technical role.
• Proficient in using ticketing tools such as Zendesk, Jira, Freshservice, or similar.
• Strong troubleshooting and problem-solving skills, with a keen ability to identify and resolve application issues quickly.
• Experience in incident management, with the ability to manage multiple incidents simultaneously.
• Familiarity with application maintenance, monitoring, and performance tuning.
• Strong communication skills to coordinate with cross-functional teams and provide updates to stakeholders.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Knowledge of basic server and network concepts is a plus.

Key Responsibilities:

• Design, develop, and maintain complex Magento-based e-commerce platforms.
• Lead technical strategy, architecture, and implementation for Magento projects.
• Collaborate with cross-functional teams to define business requirements and translate them into technical solutions.
• Optimize application performance, scalability, and security.
• Mentor and guide development teams on best practices and coding standards.
• Conduct code reviews and ensure adherence to high-quality coding standards.
• Stay updated with the latest Magento developments, trends, and technologies.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 10+ years of experience in software development, with at least 5 years in Magento (Magento 2 preferred).
• Strong expertise in PHP, MySQL, HTML, CSS, JavaScript, and REST/SOAP APIs.
• In-depth knowledge of Magento architecture, custom module development, and performance optimization.
• Experience with cloud-based hosting environments (AWS, Azure, etc.) is a plus.
• Strong understanding of CI/CD pipelines, version control systems (Git), and DevOps practices.
• Excellent problem-solving, analytical, and communication skills.
• Experience in Agile/Scrum environments.

Preferred Qualifications:

• Magento Certified Developer or Architect.
• Experience with front-end technologies like React, Angular, or Vue.js.
• Knowledge of other e-commerce platforms (Shopify, WooCommerce) is a plus.

Job Summary:

We are seeking an experienced Data Science Architect to lead our data-driven initiatives, design scalable architectures, and drive AI/ML strategies. The ideal candidate will have deep expertise in data science, machine learning, cloud technologies, and big data frameworks.

Key Responsibilities:

• Design and implement scalable data science architectures to support advanced analytics, AI, and ML models.
• Lead the end-to-end data pipeline development, including data ingestion, transformation, feature engineering, and model deployment.
• Collaborate with engineering, product, and business teams to define data strategies and align them with business goals.
• Provide thought leadership on best practices, emerging technologies, and AI/ML trends.
• Optimize and scale AI/ML models for real-time and batch processing use cases.
• Ensure compliance with data governance, security, and regulatory standards.
• Develop and mentor a team of data scientists and engineers to enhance overall capability and efficiency.

Required Skills and Qualifications:

• Strong programming skills in Python.
• Experience with ML frameworks (TensorFlow, PyTorch, Scikit-learn, etc.).
• Knowledge of MLOps, CI/CD, and Model Deployment.
• Experience with Databases (SQL, NoSQL) and Data Warehouses (Redshift, BigQuery, Snowflake, etc.).
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to lead and mentor teams.

Job Overview:

The Business Analyst Lead is responsible for guiding a team of Business Analysts to analyze, design, and support the implementation of business solutions. This role requires a blend of strong analytical skills, effective team leadership, and the ability to communicate clearly with stakeholders at all levels. The Business Analyst Lead will ensure alignment between business needs and technology solutions, prioritize initiatives, and drive projects to completion.

Key Responsibilities:

• Lead and Mentor:
  • Provide leadership, direction, and mentorship to a team of Business Analysts.
  • Establish clear roles and responsibilities within the team and set performance standards.
• Requirements Gathering and Analysis:
  • Facilitate workshops, interviews, and other information-gathering sessions to elicit business requirements.
  • Translate business needs into detailed documentation, including business and functional requirements, user stories, process flows, and data models.
• Project Management Support:
  • Collaborate with project managers to ensure projects are delivered on time and within scope.
  • Define and track key project metrics and assist in project planning, prioritization, and scope management.
• Stakeholder Engagement:
  • Act as the primary point of contact between business stakeholders and IT/development teams.
  • Build strong relationships with stakeholders to foster trust and understanding of business needs.
• Process Improvement and Strategy Development:
  • Identify opportunities for process improvements and automation to optimize business processes.
  • Develop and recommend strategies based on data analysis to drive business growth and operational efficiency.
• Quality Assurance and Testing Support:
  • Review test plans and coordinate with QA teams to ensure solutions meet business requirements.
  • Participate in user acceptance testing and provide feedback to development teams for modifications.
• Documentation and Reporting:
  • Develop comprehensive reports and presentations to communicate findings, recommendations, and project status to senior management and stakeholders.
  • Ensure the maintenance and storage of accurate documentation for future reference and audit purposes.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business Administration, Information Technology, or related field; advanced degree or certifications (CBAP, PMP) preferred.
• Experience: 7+ years of experience as a Business Analyst, with at least 3 years in a lead or managerial role.
• Analytical Skills: Strong analytical and problem-solving skills with a keen attention to detail.
• Communication Skills: Exceptional written and verbal communication abilities, able to convey complex ideas to both technical and non-technical audiences.
• Technical Proficiency: Familiarity with project management tools, business analysis tools, and data visualization software (e.g., MS Excel, Power BI, JIRA, Tableau).
• Leadership Abilities: Proven track record of successfully leading a team and managing cross-functional projects.

Preferred Qualifications:

• Experience with Agile and Scrum methodologies.
• Knowledge of specific industry standards (e.g., financial services, healthcare, etc.).
• Background in data analytics or SQL skills to assist in data-driven decision-making.

Job Description:

We are seeking a skilled and experienced MERN/MEAN Stack Lead Developer to join our dynamic team. As a MERN/MEAN Stack Lead Developer, you will be responsible for designing, implementing, and maintaining full-stack applications. You will collaborate with cross-functional teams to deliver high-quality software solutions.

Responsibilities:

• Develop and maintain robust and scalable web applications using the MERN stack.
• Collaborate with front-end and back-end developers to define and implement innovative solutions.
• Design and implement RESTful APIs for seamless integration between front-end and back-end systems.
• Work closely with UI/UX designers to create responsive and visually appealing user interfaces.
• Troubleshoot, debug, and optimize code to ensure high performance and reliability.
• Implement security and data protection measures in line with industry best practices.
• Stay updated on emerging trends and technologies in web development.

Requirements:

• Proven experience as a MERN/MEAN Stack Developer or similar role.
• In-depth knowledge of MongoDB, Express.js, React.js, Angular and Node.js.
• Strong proficiency in JavaScript, HTML, and CSS.
• Experience with version control systems, such as Git.
• Familiarity with front-end frameworks like Bootstrap, Material-UI, etc.
• Solid understanding of RESTful API design and integration.
• Knowledge of database design and management, including both SQL and NoSQL databases.
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Bachelor’s degree in Computer Science or a related field is preferred.