Retail Consulting Services, Retail Digital Transformation

Empowering retail customers to live their best buying journeys, uninterrupted

Rapidly shifting consumer behavior and technology trends are disrupting the Retail industry at scale. As the boundaries between the physical and digital realms blend like never before, the customer journey is becoming more complex and crowded every day. To succeed and be valued by their customers, retail brands and stores need to live up to much more than best price, quality and efficiency.

Retailers, who deliver the best end-to-end customer experiences proactively consolidate customer interaction data from heterogenous environments to identify opportunities for growth and improvement leveraging retail digital transformation at scale. Their digital landscape and solutions are fully compliant with international privacy and security standards, and enable superior omnichannel strategies, marketing automation, attractive merchandise, responsive supply networks, engaging frontend operations, unified payments.

Driving Transformation in Retail

Customer Experience Platform: Frictionless, personalized, composable experiences.

Our Customer Experience Platform is tailor-made to create memorable interactions and forge lasting relationships with retail customers. This composable customer 360-degree platform is a gateway to exceptional customer engagement, increased brand loyalty and accelerated revenue growth.

Operational Excellence: Retail store operations and supply chain optimization.

We enable a data-driven approach for retailers, to help them uncover hidden opportunities for cost reduction, optimize sales and store operations, identify supply chain bottlenecks, and drive profitability. Our retail technology solutions enhance store associate productivity, allow better visibility and control on inventory, and enable secure data and payments.

Unlock the next level with targeted Retail solutions

Our retail consulting services empower leading retailers to leverage data-led retail solutions to enhance customer experiences, drive operational efficiency, and gain a clear competitive advantage.

Superior Customer Experience

Make your customers feel special to keep them coming back for more

Customer 360-degree
Unified omnichannel journeys
Personalized marketing and digital experiences
Surface cross and upsell opportunities
Seamless transition between digital and physical experiences
Stellar customer service

Store of the Future

Optimize performance of retail network operations for best throughput

Endless aisle solution
Clienteling apps
Frictionless checkout
Seamless phygital journeys
Store operations analytics
Sales performance analytics

Connected Commerce

Build and operate high-performance, engaging ecommerce sites and apps

Digital storefronts
Product information management
Dynamic pricing & quote builder
Anonymous shopping carts
Search and recommendation engine

Unified, Secure Payments

Optimize performance of retail network operations for best throughput

Integrated, secure Point of Salesolutions
Secure, unified payment solutions
Alternative payments
PCI-DSS compliance
Invoice reconciliation automation

Sales Effectiveness

Power up in-store interactions with context-aware insights and frontline productivity tools

Customer 360-degree insights
Access to next-best action recommendations
Frontline productivity tools
Task distribution & appointments
Sales training and readiness

Power up Sales Effectiveness for Retailers

Customer Service

Bring Customer 360 insights to agent dashboards for improving speed and quality of service

Agent’s Customer 360 dashboard
Ticket and case management
AI-assisted interaction
Virtual service agents (chatbots)

Integrated Enterprise

Connect the dots between enterprise systems for seamless, efficient, and automated processes

Distributed order management
Inventory planning and visibility
Finance transformation
Procurement transformation
Responsive supply chain
Last mile efficiency
Easy returns

Modern Digital and Data Platforms

Efficient technology infrastructure for data-led, insight driven interactions at all touchpoints

Data foundation for Customer 360
Unified data platform
Dynamic micro-segmentation
Scalable hybrid cloud solutions
Integrated, automated workflows
Modern, composable architecture
Security embedded in design
Application portfolio rationalization

Modern Digital and Data Platforms Solutions

Why Rysun

Transforming the what, why, how and when of what the customer wants

Rysun has deep expertise in the retail vertical. Leading retail and consumer brands trust us to help them explore opportunities for growth and overcome operational challenges in the constantly evolving world of retail.

With our retail consulting approach, we identify the business drivers, understand root causes, and provide practical and sustainable solutions to create tangible value for retail companies. Our retail consultants & experts merge business and technology expertise to help define your digital strategy, then work shoulder to shoulder with your teams to ensure you achieve and sustain the transformation.

Creating measurable impact

As an accomplished retail consulting firm Rysun understands the end-to-end retail value chain and has delivered a broad range of business benefits to our customers.